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The client journey

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1| Establish your needs

Getting the right mortgage for you means knowing exactly what you’re looking to achieve. Our personal service differentiates us from other providers, as we’re interested in you, your income, your family and the property you’re looking to finance.

2| Research the whole of the market

Once we have a clear picture of exactly what you want, we’ll research thousands of products to find you the right mortgage from the right lender.

3| Recommend tailored-made solutions

Once we’ve scoured the market, we’ll recommend a bespoke solution based on your needs and wants. And, we’ll explain why we’ve recommended a certain lender and a specific product.

4| Submit and process application

When you’re happy with our recommendation, we’ll submit and process your application for you. We’ll make the process quick and painless by looking after the paperwork, liaising with your lender as they underwrite your application, and supplying them with any documentation that is needed.

5| Obtain your offer and complete

When we’ve obtained your mortgage offer, we’ll oversee your application to make sure it reaches completion smoothly and without any hiccups.

6| Keeping you safe

We will review protection for you, your home and your family, keeping you safe for the future

7| Review in the future

Even when your mortgage has completed, we’ll stay in touch with you and conduct a regular review. For example, if you take a two-year fixed-rate product, we’ll be in touch as that rate ends to ensure your arrangements remain appropriate.

See how we've helped other clients

“We would like to take this opportunity to thank you for the very attentive and professional way in which you dealt with our re-mortgage from the start and right through the process. It was refreshing and heartening to deal with someone who was on the case throughout and knows how to communicate with their client fully and effectively.  It was a great comfort to us to know that you were overseeing the whole process and we will not hesitate to recommend you to anyone looking for a similar service.”

Martin & Alison, clients since 2018

“Due to the short period of time I had been self-employed, we were told by another mortgage adviser that we had ‘no chance’ of getting a mortgage. However, thanks to Lisa my wife and I are now on the property ladder and living in our beautiful flat on the River Thames. Lisa was a tremendous help in what was a very stressful time and we cannot recommend her strongly enough.”

Joe & Helen, clients since 2015

“We had a slightly turbulent time house hunting/buying and Lisa was a knowledgeable and sensible source of advice, not only about mortgages but the entire house buying experience. She simplified the process of finding and applying for a mortgage, always got back to us quickly and got everything in place as soon as it was needed. We are so pleased that we were put in touch with her and would have absolutely no hesitation in recommending her to anybody.”

Mr & Mrs Kent, clients since 2017

“From the first time we spoke, Lisa at Green Pea Mortgages put me at ease with her knowledge and professionalism.
I was looking for equity release and Lisa found me a couple of mortgage products that would suit my situation, she explained the pro’s and con’s of each giving me lots of useful advice too.”

Ian, clients since 2020

Lisa has worked tirelessly with us for nearly a year until we secured a property, which wasn’t easy in these unprecedented times! As first time buyers, we were clueless and Lisa took the time to explain all the aspects of the process and offered advice throughout. Would definitely recommend Lisa as she is easily approachable but professional at the same time.

Sandra, clients since 2020

Lisa was brilliant guiding us to the best product quickly and finding us a great rate that will save us significant sums. Effective communication throughout and she also recommended a good firm of solicitors who handled the remortgage very efficiently. We wouldn’t hesitate in recommending Lisa and Green Pea to others

Mark, clients since 2021

From the first time we met Lisa through out the Equity Release Scheme we found her to be very friendly but professional she took her time to explain all aspects of the process, she looked into & adviced us on house insurance, also looking into pension credits. We would not hesitate in recommending her services

Dave, clients since 2021

Lisa at Green Pea Mortgages worked tirelessly to get us the best mortgage. She knows the market inside out and is so approachable and efficient. I’ll be back soon for my next buy to let mortgage and wouldn’t hesitate in recommending Green Pea, excellent service

Beth, clients since 2020

I’ve been a client with Green Pea Mortgages for several years now and have not once considered using the big online brokers. Having a real person who I can speak with who understands my needs and delivers on them is great and I trust that the policies and products I’m buying are the right ones for me. I have a very busy work schedule and they are always accommodating to this.

I’d strongly recommend Green Pea Mortgages, a company you can be safe in the knowledge that you’re being looked after.

Michael, clients since 2020

Green Pea are superb! As first time buyers, Lisa gave us so much more than just mortgage advice. She guided us through every step explaining each stage in detail and going above and beyond to arrange the right support for us in all areas, insurances, financial, Conveyancing, HTB.

Friendly, professional and supportive, Green Pea are excellent and highly recommended, outstanding value for money and brilliant service, thank you!

Andy, clients since 2019

Green Pea Mortgages and Lisa, whom dealt with my remortgage are the ultimate mortgage specialists. With the minefield of regulation that the government has heaped upon the lending sector you need a real specialist and Green Pea are this, with bags of experience and a full knowledge of the whole industry, they are very approachable and offer a specialist bespoke service.

Ed, clients since 2022

Get in touch

Ready to arrange your property finance? Need to get a ‘decision in principle’? Or would it help to have a quick chat to discuss your mortgage options? Please get in touch using the contact form below!